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InsurTech Asia 2026 - Indonesia AGENDA | DAY 2 - April 8, 2026

 

Session 1

08:00 - 09:30 | Registrations & Breakfast

 

09:30 - 09:40 | Opening Remarks

 

09:40 - 10:00 | Keynote Address: Driving Transformation, Expanding Reach The Next Chapter of Indonesia’s Insurance Evolution

- Drive transformation in Indonesia’s insurance sector by embracing digital innovation, embedded solutions, and data-driven strategies.

- Expand market reach by making insurance more accessible, personalied, and inclusive to meet the needs of diverse communities nationwide.

 

10:00 - 10:40 | Panel Discussion: From Competition to Collaboration - Gen AI and Human Touch for Seamless Customer Experiences

 

- Integrate generative AI with the human touch to create seamless, personalized, and trusted customer experiences.

- Transform claims, underwriting, and customer service by combining technological efficiency with empathy and professional insight.

 

10:40 - 11:00 | Insurance Reimagined - Automation and Transparency Through Smart Contracts

- Leverage blockchain and smart contracts to increase transparency, reduce operational friction, and automate insurance processes.

-Enhance trust and efficiency by ensuring contractual obligations are executed securely, accurately, and without manual intervention.

11:00 - 11:40 | Panel Discussion: Trust in Transformation - Strengthened
Governance for a Digital and Connected Insurance Future


- Strengthen governance and supervision by leveraging AI, big data, and
regtech to create resilient, agile, and trustworthy digital insurance
ecosystems.
- Build customer confidence by ensuring transparency, accountability, and
inclusivity as insurers embrace embedded solutions, partnerships, and
innovative product models.


11:40 - 12:10 | Panel Discussion: Collaborative Ecosystems - Powering
Indonesia’s Next Insurance Growth Wave


- Build collaborative ecosystems that connect insurers, regulators, and
technology partners to unlock new growth opportunities.
- Drive innovation and customer value by expanding access, efficiency, and
resilience through partnerships and embedded insurance solutions.


Session 2
12:10 - 14:30 | Working Lunch - Solution Discovery Session only


12:30 - 16:00 | Solution Discovery Session only - Concurrent Session
1-to-1 Meetings
Live Demo
Roundtable Discussion


16:00 - 17:00 | Networking Drinks

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